Frequently Asked Questions

FreshStore FAQs

The most commonly asked questions about FreshStore, includuing how it works, the infrastructure, how to get started and more.

Yes! We have been helping members create websites and affiliate stores since 2010. There is a wealth of training and videos available to you. We have designed FreshStore to be simple and intuitive, so you can get started without any training. If you prefer, we have full training guides and videos to show you how to get the best from FreshStore.

We also run affiliate stores, and know the frustrations of a limited platform! FreshStore includes advanced features and allows full customization. We are regularly adding features based on feedback from our members. You can see everything you can do on our features page. If you have any special requests our support team will be happy to help.

There is no limit to the number of products or categories you can add to your stores. You can add as many as you like and there are no extra charges for large stores. In our training guides and videos we recommend you start with a few products, but the choice is yours.

Absolutely not... you leave all that admin to the merchant (e.g. Amazon), while you enjoy your hassle-free commissions.

A major benefit of the FreshStore model is that you don`t need to pay for ANY stock! Simply choose the products you want to sell, and your customers will buy directly from the merchant (e.g. Amazon). You take a commission for every sale you make.

We support all countries that can order products from Amazon, eBay, Etsy, Walmart and AliExpress. Your stores will auto-monetize to all available countries for each platform.

Yes, with the custom products feature you can add any product to your store. This is great for other affiliate products and your own products.

Yes, you can upgrade the number of store licenses in your account at any time. We have great offers for members inside your account area so you can keep growing your affiliate empire easily!

We currently accept PayPal and all major credit or debit cards.

Yes, we offer easy refunds with no risk. Simply request a refund, for any reason, with 30 days of your first payment to get a fast and full refund.

No, each package contains everything you need to build, host, launch, manage, and promote your store. No need for other expensive traffic methods, SEO tools, content tools, social media tools or anything in between!

We give you free use of our vanity domains (e.g. so you can create stores as a subdomain (e.g. without having to purchase any domains.

Yes, absolutely! You can point a subdomain or the entire domain name to FreshStore so you can use your own custom domains for your stores.

No way! Unlike other platforms, we don’t cut costs on your websites cloud hosting. We know how important speed is for successful affiliate stores. Our hosting platform is designed from the ground up to give you the best possible performance. We are powered by the industry-leading Google Cloud platform. Each store gets dedicated resources and is isolated from other store. The result is lightning-fast loading at all times!

AI Chips are used to feed the AI Robots! Each time you use the AI (e.g. to generate content, categories, meta tags) you use some AI chips. Each package includes a generous amount of tokens added to your account every month, but if you need more you can purchase a pack inside your account. 100,000 AI Chips is roughly equivalent to 35 full articles or a full rewrite of all content on 100 products.

No, your FreshStores work without Amazon or eBay API keys. You only need to enter your Amazon and eBay tag to get credit for sales. You can get this easily by opening free Amazon and eBay accounts.

Yes we built Fresh Store to fully comply and have not had any issues in over 13 years.

Yes, all SEO features are compliant with Google and achieve great results in the search engine rankings.

We can’t guarantee how much money you will make, due to many factors including your effort and commitment. On this page, you can find testimonials and case studies that give you an example of what is possible and what has been achieved. The members who achieve success follow our training, ask our team for help, are consistent and stay focused on their projects. We are committed to helping you achieve your goals with our experience, training, software and motivation in every way we can.

Amazon, eBay and Google Adsense will pay you via bank transfer, cheque, gift vouchers and other methods. There are no restrictions and you can get paid in any country.

Yes, you can use FreshStore on any device with a modern web browser. We recommend using Google Chrome or Firefox for the best experience.

Yes absolutely! We take regular backups of our system to ensure there is no data loss under any circumstances.

Use the help icon on the bottom right of this page and remember that we have an easy, no questions asked, full refund policy. Try out FreshStore for up to 30 days and if you are not happy, simply ask for your money back.